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Customer Service
For assistance please contact customer service by phone or email below.
414 Lake Avenue
Lake Worth, FL 33460
561.533.7300
Water Dept
Administration
561-586-1710
Emergency After Hours
561-586-1695
Water Utilities
The City’s Water Utilities Department provides potable drinking water, collection of wastewater and stormwater throughout the City and service areas. The water division operates and maintains a 17.4 MGD water treatment plant that combines lime softened and reverse osmosis treated water that is distributed through a 168 mile watermain piping system to customers. This division also maintains over 1,100 fire hydrants in the system throughout the service area.
The sewer division collects wastewater from customers in a 125 mile gravity and pressure pipe system with 33 city owned and maintained wastewater pump stations and several private pump stations. The sewer division also operates and maintains a regional Master Pump Station that collects wastewater from Lake Worth Beach, Lantana, Atlantis, Manalapan, South Palm Beach, Palm Beach State College, Lake Clarke Shores, and Palm Springs and sends it to the East Central Regional Water Reclamation Facility for treatment.
The storm division collects and maintains stormwater throughout the City in stormwater collection system with 46 outfalls to the Lake Worth lagoon.
Stormwater
The City is a joint permittee of the Palm Beach County Municipal Separate Storm Sewer System (MS4) National Pollutant Discharge Elimination System (NPDES) permit. This permit allows a permittee to discharge stormwater from its stormwater collection and conveyance system into a receiving water owned by the state and/or federal government. For more information on the permit, visit www.pbco-npdes.org
2" Galvanized Steel Watermain Replacement Program
The City is in the middle of a 6-year program to replace over 17 miles of 2-inch corroded galvanized steel watermain piping with larger 4- and 6-inch piping designed for long term use. The Water Utilities Department has applied for and acquired Florida Department of Environmental Protection (FDEP) Drinking Water State Revolving Fund (SRF) loans for the construction of this program, which is expected to be complete by 2021.
Drinking Water Infrastructure Improvements
The Drinking Water State Revolving Fund Program recently executed a $2,377,386 Drinking Water State Revolving Fund loan, of which a portion was awarded as principal forgiveness and will not need to be repaid, to assist the City of Lake Worth’s 2-inch watermain replacement project phase 3 construction. Over 17 miles of 2-inch corroded water pipes will be fixed by replacing with them with larger 4- and 6-inch piping designed for long-term use. This will provide better quality water to approximately 12,000 residences. It is the third phase of a six phase project expected to be completed by 2022 with a total estimated project cost of $14.8M. The first phase is complete and the second is near completion, both of which were funded with loans through this program as well.
Florida’s Drinking Water State Revolving Fund (DWSRF) is administered by the Florida Department of Environmental Protection (FDEP) with joint funding from the U.S. Environmental Protection Agency (EPA) and the State of Florida. DWSRF programs operate around the country to provide states and communities the resources necessary to maintain and improve the infrastructure that protects our valuable water resources nationwide. Florida’s DWSRF program has awarded more than $273 million in funding for 62 for drinking water improvement projects during the past five years for a total of $925 million in loan funds since its inception in 1998. The program provides low-interest loans to eligible entities for planning, designing and constructing water pollution control facilities.
2019 Annual Drinking Water Quality Report
This report is designed to inform you about the quality of water that is delivered to you everyday.
2020 Rates and Resolutions
Boil Water Notices
Boil Water Notices
Precautionary Boil Water Notice
10/07/2020
To: Utility Customers
From: City of Lake Worth Beach Water Utilities Department
Name: Keith Sullivan
Title: Webmaster
Date of Notice: 10/07/2020
Subject: Precautionary Boil Water Notice
A precautionary boil water notice will be issued for your area served by the City of Lake Worth Beach Water Utilities potable water distribution system beginning on Date:10/07/2020 Time of Break: 9:00am
Water will be off from: 9:00am to: 11:00am
Reason for Notice: Someone is doing construction on this street and the water needs to be turned off.
Therefore, as a precaution, the Utility is advising that all water used for drinking, cooking, making ice, brushing teeth, or washing dishes be boiled. A rolling boil of one minute is sufficient.
This notice affects 13 customers and includes the following addresses:
S H Street- 1001, 1007, 1009, 1011, 1015, 1013, 1017, 1021, 1023, 1029 (2 units), 1101, 1103, 1105, 1107, 1109, 113, 1117, 1121 (2 Units), 1131
S G Street- 1008, 1010, 1014, 1016, 1018, 1020, 1022, 1026, 1030, 1102 (2 Units), 1108 (2Units), 1112, 1118, 1120, 1128 10th Ave S- 1011
Where there is a loss of power and you are unable to boil water, disinfect water using household bleach. Add 6 drops of bleach to each gallon of water. Double the amount of bleach if the water is cloudy, colored, or very cold. Stir and let stand for 30 minutes.
This precautionary boil water notice will remain in effect until the problem has been corrected and a bacteriological survey shows that the water is safe to drink.
A rescission notice will be sent to residents and Health Department as soon as satisfactory tests are completed. Should you have any questions please contact the Water Systems Department at (561)586-1719 or Water Treatment Plant at (561) 586-1708.