About Your Deposits

Pursuant to Resolution 70-2013, The City of Lake Worth Beach requires that every utility customer pay a deposit upon opening or re-establishing an account
with the City to guarantee payment on the account for electric, sewer and water rendered. A deposit is required for every location serviced by the City unless
specifically waived. Therefore, customers with more than one utility account (i.e.., with multiple service locations) are required to provide a deposit for each
account. 

The City pays interest annually on utility deposits. In the case of shut-off for non-pay or (1) returned check, the City will require a customer to redeposit monies (assuming the deposit was already refunded), or increase the amount of the deposit currently on account. The customer will be billed for the deposit or deposit increase, and the next payment received will be applied first toward fulfilling this obligation. A customer pays the deposit with the express understanding and agreement that the City may apply all or any part of the deposit towards any arrearage on the account in satisfaction of the amount owed. Deposits are
refunded to the customer under two circumstances:

  1. Upon establishing a satisfactory payment record with the City, the City will refund the deposit to customer occupying Single-family, Duplex, or Triplex
    Residential homes provided that the customer has received continuous service for at least 25 months and has not been late in payment more than one
    time in the preceeding 12 months. Further, the customer cannot have had a returned check, been disconnected, tampered with the meter or used
    service in a fraudulent or unauthorized manner during the preceding 24 month period.

  2. Upon closing an account the City will refund the deposit less any amount owed to the City. The refund is paid by check and is typically mailed within four (4) to six (6) weeks of the final meter reading on the account. The customer is responsible for providing a forwarding address to the City. The deposit shall in no way be construed to preclude the City of Lake Worth Beach from discontinuing any and all utility services to the service location in the
    event of default on payment of any indebtedness for utilities services rendered to the premises regardless of whether or not the amount of the deposit is
    sufficient to cover the arrearage amount.

Disconnection Policy
Bills are due upon receipt but considered past due if payment has not been posted by the 27th day following the date of billing. Past due accounts are assessed
a late fee. Failure to make timely payments may require an additional deposit. If it becomes necessary for us to disconnect your service for non-payment, we
require full payment of ALL outstanding balances owed on your account (both past due and current balance) and reconnect fee prior to reconnection.

About Your Deposits

Bills are due upon receipt but considered past due if payment has not been posted by the 27th day following the date of billing. Past due accounts are assessed
a late fee. Failure to make timely payments may require an additional deposit. If it becomes necessary for us to disconnect your service for non-payment, we
require full payment of ALL outstanding balances owed on your account (both past due and current balance) and reconnect fee prior to reconnection.

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