Emergency Management Report – COVID19

Update 6 (April 7-10, 2020)


This report is to provide information about the emergency activities undertaken by City departments in response to the COVID19 pandemic. This report is to be considered accurate at the initial time of its distribution, the nature of this event is that information and direction is changing rapidly.

Primary Event Details

CDC is responding to a pandemic of respiratory disease spreading from person-to-person caused by a novel (new) coronavirus. The disease has been named “coronavirus disease 2019” (abbreviated “COVID-19”). This situation poses a serious public health risk. The federal government is working closely with state, local, tribal, and territorial partners, as well as public health partners, to respond to this situation. COVID-19 can cause mild to severe illness; most severe illness occurs in older adults.

Situation in U.S.

Different parts of the country are seeing different levels of COVID-19 activity. The United States nationally is in the acceleration phase of the pandemic. The duration and severity of each pandemic phase can vary depending on the characteristics of the virus and the public health response.

  • CDC and state and local public health laboratories are testing for the virus that causes COVID-19. View CDC’s Public Health Laboratory Testing map.
  • All 50 states have reported cases of COVID-19 to CDC.
  • U.S. COVID-19 cases include:
  • Imported cases in travelers
  • Cases among close contacts of a known case
  • Community-acquired cases where the source of the infection is unknown.
  • Most U.S. states are reporting some community spread of COVID-19.
  • View latest case counts, deaths, and a map of states with reported cases.

Executive Orders

Palm Beach County Orders and Actions

Lake Worth Beach Orders and Actions

  • Resolution Re-Affirming Authority of City Manager (March 20, 2020)
  • Suspension of Utility Disconnects (March 18, 2020)
  • Administrative Order 2020-01 Temporary/Emergency Contagious Illness Telecommuting Policy and Procedure (March 20, 2020)
  • Administrative Order 2020-02 Temporary/Emergency Contagious Illness Policy Procedure (March 20, 2020)

Communications Plan

  • Communication team continue telecommuting from home or working from City manager’s office.
  • Script developed for Special COVID19 Newsworthy episode.
  • Mass email update sent via mailchimp to 9855 recipients on March 27
  • 9 Facebook posts were sent out with an average reach of 2517 people
  • Webmaster continues to add to emergency website.
    • https://lakeworthbeachfl.gov/covid19/
    • In this period there was 12,587 unique page views
    • 1,964 unique visitors viewed the city covid19 page
  • Webmaster developing restaurant and business database
    • Option for all businesses with a local business tax receipt to provide their information and be included in the searchable site.

Palm Beach County Fire Rescue

4/10-no new updates. Please visit the website and social media for updates.

Palm Beach County Sheriff

4/10-Nothing to update.

Community Sustainability Report

4/10-nothing to report

Public Works Report

Water Utilities Report

Leisure Services Report

Parking Services/Beach/Beach Casino Complex

    • Benny’s and Kilwin’s are open for takeout at the beach

Parks & Recreation

  • Recreation created two Virtual Activities for the City website and social media platforms.
  • The two-Week “Mount Kilimanjaro” Step Challenge will occur from April 17-May 1.


  • Virtual Preschool Storytime continues Tuesday, Wednesday and Thursday of next week.

Human Resources Report

4/10-nothing to report

City Clerk

  • The first fully remote Commission meeting on April 9, 2020 was a success.

Financial Services

4/7-nothing to report

4/10-nothing to report

Electric Utility Report

The electric utility team continues to move forward with reliability improvement projects during this difficult period.

Our electric distribution crews have installed 23 new poles in the northeastern part of the City as part of an effort to loop two circuits for improved reliability and continue with the conversion of customers to a higher delivery voltage. This project is anticipated to be completed in time to meet the increased loads associated with summer temperatures.

We are also busy installing protective wraps on poles throughout the service territory that are designed to prevent wildlife from accessing our wires.

Our energy conservation team has initiated an outreach service to customers who may be experiencing financial difficulties. During the first week, the team made 540 outbound calls to customers and provided them with referral to agencies who may be able to help them during their period of financial need.

On-going Emergency Management Initiatives


Full Closure List available on website: https://lakeworthbeachfl.gov/cancellations-closures/

Economic Recovery Plan

  • Marketing Campaign in development
  • Casino and Benny’s employee decal monthly invoicing has been suspended
  • Economic Recovery Task Force Formed
    • City Manager
    • Assistant City Manager
    • Community Sustainability Director
    • CRA Executive Director
    • Finance Director
    • Public Information Officer
    • Electric Utility Director
    • Leisure Services Director
    • LW Business owner (TBD)
    • LW Business owner (TBD)
    • LW Business Owner (TBD)

Food Distribution

  • The City in collaboration with the Lake Worth CRA, PBSO and Feeding South Florida, will be coordinating a drive up food distribution at the HATCH next week, details to follow.
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